Kari Adams, MBA, PMP                                 kari.adams@comcast.net

 

IT Management Professional

Professional Objective:

Leverage 10+ years’ experience managing complex IT infrastructure projects for a forward thinking organization

Examples of Projects Managed

Application/data center/network separation(s)

Upgrade security infrastructure

Onshore/Offshore data center build out(s)

Server virtualization

Complex campus-wide network separation

Disaster recovery testing

Select Professional and Project Management Skills:

Create/maintain project documentation, including WBS and management reports

Develop/implement/improve PMO and technology use policies

Develop/manage to budgets

Manage/coach junior project managers

Manage multiple projects concurrently

Vendor management

Core Project Management Responsibilities:

Continually assess the cross project/program risk and impact of task/milestone delays

Ensure resource competing priorities are resolved effectively

Facilitate virtual and face-to-face meetings for onshore and offshore resources

Create/present project reporting to mid- and senior-level management

Professional Experience

 

AbbVie                                                                            October 2013 - Present

(Pharmaceuticals)

Sr. IT Infrastructure Project Manager (consultant)

Manage global data center network separation

Implement new LAN/WAN in four data centers - US, EMEA and APAC

Manage network separation for 30 sites

Ensure Network tasks and milestones are logically aligned with other workstreams

Address task and milestone date misalignments with resources, project managers and/or management, as appropriate

Maintain continuous communication with workstream leads, PMs, and management to ensure expectations are set, met and adjusted, as required

Develop/Create/Utilize management status reports

Manage on-shore and off-shore project and technical resources

 

HSBC                                                 January 2012 –October 2013

(Banking)

IT Infrastructure Project Manager (consultant)

Manage global infrastructure separation, including Cisco routers, Bluecoat proxies, F5 load balancers, Windows AD and DNS servers, AD Zones, separate subnets, implement new IP schemes, create parallel DMZs for two entities, create VPN tunnels for merchant business partners, and move Windows servers to new subnets and IP schemes. The separation also includes EMC SANs, network management firewalls, Cisco Catalyst switches, firewall/inventory clusters and

Windows server clusters, data, driven by the company selling a line of business to a competitor.

Managed off shore data separation in Bangalore, which affected 100 users

Manage $1.5 million DMZ separation affecting all of the bank’s external business partners, including Amazon, Transunion, and Equifax, affected hundreds of users.

Manage projects teams of up to 30+ on shore and off shore

Manage transport services piece of on shore data center build out, including installing new circuits

Identify project risks and create and implement action plans to mitigate risks

Develop project plans, ensuring that milestone dependencies are aligned

Facilitate meetings encompassing onshore and offshore teams

Produce weekly management reports

Maintain project control logs containing assumptions, risks, issues, action items and decisions made

 

Aon Hewitt                                 September 2011 – December 2011

(Insurance/Human resources consulting)

IT Infrastructure Project Manager (consultant)

Managed multiple infrastructure projects utilizing Aon Hewitt project management methodology: Separate applications on Windows servers, implement firewall rules, and physically move Cisco routers

Managed teams of up to 10 resources

Created weekly reports

Identified deficiencies and create improvement plans for yellow and red projects

Managed technical resources in a matrix environment

 

Accenture                                           January 2011 – August 2011

(Technology consulting for multiple industries)

IT Infrastructure Project Manager (consultant)

Acted as liaison between the application teams and infrastructure teams

Ensured timely infrastructure implementation of new firewall strategy implementation, migrating from a firewall blacklist strategy to a firewall whitelist strategy, deploy new applications on Windows servers, manage data center maintenance windows with third-party vendor

Managed 10 – 20 resources per project

Managed implementation escalation resolution

Managed vendors

Managed projects in shared services environment, including:

Managed Active Directory Federated Services (ADFS) implementation

Firewall upgrade

 

Wolters Kluwer                                     April 2010 – January 2011

(Develops information and business intelligence tools for multiple business sectors)

IT Infrastructure Project Manager (consultant)

Managed physical to virtual conversion of 1,000+ Windows and Linux servers utilizing VMWare, including facilitating scheduled virtualization change windows

Managed server requests to ensure the viability of deploying on VMs

Managed server sizing requests

Developed and Prepared reports including vendor SLA tracking and program trending

 

Huron Consulting Group                    November 2008 – April 2010

(Engages in consulting for Health & Education, Financial and Legal organizations)

IT Infrastructure Project Manager (consultant)

Coordinated a portion of an office move including network and telecom equipment as well as the routers, switches and firewalls for the new office including the installation PRIs and T1s and procuring new telecom hardware

Facilitated the upgrade of the ASA code with minimal downtime

Ensured that the technology for a company acquisition was integrated into the Huron’s telecommunications and security systems

Worked with a security resource to ensure that e-mail containing Social Security Numbers and HIPAA protected information is flagged .Managed server upgrade to Windows 2008 R2 project, including verifying the AD design

Coordinated the network team to install upgraded and new switches with minimum downtime

Implemented Secure Transport and Upgraded CSA (Cisco Security Agent) across the enterprise

Managed demise of legacy AD domain.

Upgraded and implemented security policies on customers’ VPN tunnels to ensure secure data transfer

Worked with vendors to improve vendor performance

 

Baxter                                                 June 2008 – November 2008

(Manufactures medical devices and pharmaceuticals and conducts biotechnological research)

IT Infrastructure Project Manager (consultant)

Coordinated infrastructure and application divestiture of Baxter’s blood technologies division, including Cisco routers, Windows servers and firewalls

Worked closely with two Baxter Project Managers to assist with tasks needed for successful divestiture

 

Kaplan Professional                             July 2007 – December 2007

(Provides education to professionals seeking certifications in various business sectors)

IT Infrastructure Project Manager (consultant)

Managed Kaplan proprietary application migration between data centers

Managed and planned proprietary application disaster recovery test utilizing off-site DR resources (SunGard)

 

Motorola                                                     April 2007 – July 2007

(Researches, develops and manufactures mobile technologies)

IT Infrastructure Project Manager (consultant)

Managed large application migration and server elimination projects in a matrix organization

 

ABN-AMRO (Bank of America)                    June 2006 – April 2007

(Financial institution providing a full range of business and personal financial services)

IT Infrastructure Project Manager (consultant)

Managed large software conversion project converting transmissions from unsecure (FTP) to secure protocols (sFTP, FTPs, HTTPs)

 

Focused Health Solutions (Health Fitness)  June 2000 – June 2005

(Supplies population health management services to self-insured employers)

Manager of Network Systems (Permanent Employee)

Directed a 24x7 network operation and help desk team with 5 employees including interviewing, hiring, termination, mentoring, training and evaluations

Contributed to the successful data center design and build and move and re-installation during company move

Administered annual capital and operating budget, consistently staying within 5% of the established budget

Established and maintained hardware and software standards, functionality and security

Designed and Implemented AD (Active Directory) service in conjunction with network upgrade

Managed all data center systems including A/C, APC UPS, power issues, cabling, and hardware provisioning

SAN implementation: Led the project from conception to implementation, including presentation to the Board of Directors, vendor search and negotiation, delivery, implementation.

Oversaw data center including Cisco and HP Procurve routers, Windows and Linux and Sungard servers, Avaya telephony. Xiotech SAN, Brocade switch.

Spearheaded Disaster Recovery development and implementation and planning.

Created and Managed SLAs for the network and telecommunications infrastructure and Help Desk.

Met SLAs with an average of 99.85% network uptime over a 5-year period

Education

MBA Information Technology Management

Western Governors University

 

Bachelor of Science, Applied Management

Grand Canyon University

 

Project Management Professional certification (PMP)

Project Management Institute

 

ITIL Foundation v3 Certification

ITIL